Tap General Management > Reset settings.From the Home screen, swipe up on an empty spot to open the Apps tray.This is often an effective solution when dealing with apps or notification issues. Should nothing work at this point, you can also try to clear your phone’s settings to return all default software information. Tap More settings (three-dot) icon at the upper right.return app permissions to their defaults.turns off background data restrictions for apps.re-enables previously disabled apps and services.Resetting app preferences will have the following effects: Solution: Some apps are not designed to work on SD cards so if tapping an app shortcut results to a crash or failure to load, you should consider moving such app to the phone’s internet memory.Īlso, you can try to reset all app preferences in order to ensure that all necessary default apps that may be needed by the app you’re trying to open are enabled. I have had an excellent experience up to this point but would really appreciate it if this problem could be fixed. This is a hassle though that I don’t want to keep going through. I tried uninstalling and reinstalling the apps, and it is a very temporary fix sometimes. I have unmounted and remounted the sd card. But once again shortcut does not work on the app list. But I know the apps work and are not corrupted because when I tell Bixby to open the app it opens. The apps appear on the homescreen but when I swipe to the applications list, all the apps stored on my SD card have grey android icons and the “apps not found” error message pops up. Problem #2: Galaxy S8 apps won’t open when using app shortcuts Restart your S8 and check for the problem.
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